Refund Policy

Paid submission fees purchase priority placement and review-processing services. Because processing begins when a submission enters the queue, purchases are generally final once processing has started. If a paid service cannot be delivered, or you believe you were charged in error or charged twice, contact customer support within 7 days of the charge. Approved refunds are returned to the original payment method. A purchase does not guarantee a favorable review, rating, repost, placement outcome, or other result.